VISION STATEMENT / AIMS

Town & Country Community Options Inc., will assist and support people to access a diverse range of valued social roles within community settings, whilst remaining accountable to the people they are supporting, their families and advocates.

It will maximise physical and social inclusion through the participation of people with a disability in the life of the community, and promote positive image to the local community, planned in the context of social neighbourhood networking.

Town & Country Community Options Inc., will provide assistance by employing Lifestyle Support Workers who are best able to meet the requirements of the individuals that they will be supporting and who are able to recognise the abilities of the person with the disability.

Town & Country Community Options Inc., will ensure that the individuals and their advocates play an integral part in the implementation, planning, policy development, setting priorities, and the evaluation of their own services. It will also ensure that opportunities are available for people with disabilities to participate in decision-making and choice about their own future.

Supports provided will reflect an holistic approach, offering opportunities for the maintenance and the development of competencies of each individual, whilst recognising each personal value system, and the individual’s specialised requirements in the following areas’.

  ▪ Social

  ▪ Educational

  ▪ Vocational

  ▪ Physical

  ▪ Intellectual

  ▪ Emotional

  ▪ Psychological

  ▪ Relationships

  ▪ Spiritual 

The services provided must also support and develop the person’s value system, as well as their self help and communication skills as much as is appropriate for each individual.

Town & Country Community Options Inc., will ensure that the Policy, Philosophies, Aims and Objectives of the organisation will be integrated into the administration and day-to-day running of the service, using the available resources as effectively and efficiently as possible. 

Be flexible and responsive to changing needs, including changing support levels, while having a high regard for other service objectives and maintaining a quality service delivery.

Promote positive family involvement, respect family members’ rights to be involved in the decision making process, and encourage participation in management practices.

Develop mechanisms to enable formal parent/advocate participation in evaluating quality controls.

Employ only people whose philosophies are consistent with those of the organisation.

Ensure effective communication between employees about the requirements of the individual based on appropriate information, whilst ensuring the respect of an individual’s rights of privacy and confidentiality.

Support employees to perform their duties by sound management practise, effective communication, feedback, adequate supervision and the access to grievance mechanisms.

Promote and assist the use of generic services that are available to all members of the community to ensure that people with a disability can obtain the required services.

E-mail us at tcco@bigpond.net.au

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